There is a 24V HTL incremental rotary encoder connected to the X23 port of the CU310 via six lines: 24V, 0V, A, A-, B, and B-. However, the power supply isn't working properly. Using a multimeter, the voltage at the power terminal was measured at around 2V, which is significantly lower than expected. After removing the encoder, the output voltage from the CU310 was confirmed to be 24V, indicating that the issue likely lies with the encoder itself. The error code 4 was triggered, and when only 24V was connected, the readings showed A=0V, A-=24V, B=24V, and B-=0V. This suggests an unusual signal pattern. According to the encoder manufacturer, the normal voltage should be around 15V. Several similar encoders exhibit the same behavior, making it difficult to determine if they are fully functional using just a multimeter. While a multimeter can provide some basic diagnostics, it's not always sufficient to fully assess the condition of an incremental encoder. Here’s how you can check it more effectively: If the multimeter test appears to pass, use an oscilloscope to inspect the waveform for distortion or missing pulses. This will give a clearer picture of the encoder’s performance and help identify any hidden issues that a multimeter might miss. Test Chamber,Climatic Test Chamber,Humidity Test Chamber,Temperature Humidity Test Chamber Wuxi Juxingyao Trading Co., Ltd , https://www.juxingyao.com